General Public: Segmentation – unfamiliar
This group is defined by their lack of knowledge of the sector. 45% of people in this segment say they know almost nothing about pharmaceutical companies operating in the UK. Given their limited knowledge of the topic, this group often don’t have an opinion of the sector across a range of issues. This limited sector knowledge and ability to form opinions of it means that they are less able to rate the sector. This leads to scores that appear below the average, due to many responding ‘don’t know’ to our questions.

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Reliable & Responsible

Lower than average

Are good at what they do

Behave responsibly

Are open and transparent

Are well led

Have my best interests at heart

Share my values

Science & Innovation

Produce effective medicines

Ensure the medicines are safe

Communicate possible side effects

Invest into research of new medicines

Use the latest, cutting-edge technology

Produce medicines that people need

Leading in discovering medicines

Ethics and Transparency

High ethical standards

Transparent clinical trial results

Transparent medicine pricing

Price medicines fairly

Ensure access to medicines

Minimized the environmental impact

Focus on patients needs

Contribution to society

Good Employer/Citizen

Treat their employees fairly

Provide good jobs for people

Employ highly skilled staff

Financial contribution to the economy

Create lots of jobs in the UK

Reputation Key Performance indicators
Unfamiliar
Total

Demographics & habits
This group is more likely to be female, younger (18-44 years old) and live in the South than the national profile. They tend to get their news from television, online newspapers and the radio, but to a lesser extent than the public overall. They are less interested in public affairs and pharma related news than others, and unlikely to share and discuss their opinions about these. They are also less likely to say they would get the COVID-19 vaccine if were available to them.
Gender
Age
Region
Source of information
Readership

Attitudes

Share my opinions on topical issues with my family or friends

Transparent clinical trial results

I have a lot of friends, contacts or followers via social media

I take a genuine interest in world issues and event

People often seek out my opinion or advice

I discuss pharma issues with family /friends

I seek out information on the pharma industry

If a vaccine for COVID-19 were available, I would get vaccinated
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Last modified: 20 September 2023
Last reviewed: 20 September 2023